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CAAIR Travels came into being in 1985 with a team of professionals to create a travel company of international standards. Today, CAAIR is an established, premier travel management company catering to both corporate & leisure travellers to whom we provide a comprehensive range of American Express Card & Travel products.
Our philosophy is to ensure that our customers always experience the highest standard of travel services, for which significant investments are made, to enrich the company with value added products, superior customer service standards and state of art technological support.
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Our Team
Our Travel team is headed by Beena Nair with several years of rich experience while Anjana Lahiri, a tenured Caair member supports our ongoing customer relations and management of key accounts. Our Tour team is headed by E.V.Hanumantha Rao who has several years of experience and association with Caair. Dedication to customer service has led our team members to receive Performance Awards from American Express.  | | | Beena Nair | | | | | "Your superior and exemplary customer service effort in facilitating Mr Wadhwani and his family's travel arrangements beyond the call of your duty is definitely truly inspiring. I trust you will continue to dedicate your self to such high standards of excellence in future."
- Runeep Sangha, American Express
| | | | Anjana Lahiri | | | | "Winning of this award is a recognition of the tremendous value American Express places on the efforts and achievement to our team and it is nice to know that it is CAAIR Travels who American Express recognises for setting higher standards of
customer services."
- Chairman, CAAIR Travels | | | | |
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Board of Directors
| M K Vig, Chairman | | | A tenured Banking professional with over 45 years of industry experience. He last served as Chairman & Managing Director of Oriental Bank of Commerce and in recognition of his outstanding contribution to the banking industry he was bestowed an award by the President of India. | | Ranjit Vig, Managing Director | | | He has spearheaded the organization to create CAAIR as a highly respected Travel Management Company. As an MBA in Marketing with over 20 years of professional experience and with his able skills he leads the company to its vision. | | Rohit Arora, Director | | | Is the Chairman of Consortium Securities Ltd., a leading stock brokering firm and of e-M R Technologies an IT enabled services company. Formerly he was the Managing Director of AIA Capital (member company of AIG - American International Group). | | Jimmy Dastur, Director | | | He is based in New York, USA as an Consultant & Advisor to Aviation & Tourism sectors. He last served as Regional Director Pan American Airways for the Carribean Region. | | | | | | N N Mahajan, Director | | | A highly reputed professional who serves on the board of several corporations. He last served as Deputy Managing Director of State Bank of India.
| | Umesh Gupta, Director | | | A leading Cardiologist in India who also manages a niche hospital for Cardiac Care. | | C P Vig, Director | | | A deeply respected entrepreneur, who initiated CAAIR as a Travel Service venture in 1985.
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American Express Travel Services Network
Our standards of service, customer sensitivity, business values and like-mindedness brought about the strategic alliance with American Express as their first appointed Travel Service Representative in India
which is an Independtly owned and operated service establishment. As an American Express customer you would receive many value additions in your transactions through:
 | Worldwide Customer Care:
You get travel assistance from any of over 1700 Travel Service and Representative locations in more than 130 countries. The following services are provided free of office charges.
-Reconfirmation of airline tickets
-Sightseeing arrangements
-Hotel & car rental reservations
-Airline flight rescheduling | Card Member Services:
The services as available at our location are:
-Emergency cheque encashment
-Accept payment against your card bills
-Client Letter Receiving Facilities
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| | Awards
 | Over the years CAAIR has been recognised by various business partners such as American Express, Delta Airlines, KLM, Lufthansa etc for
-Commitment to Customer Services
-Award of Appreciation
-Outstanding Support
-Achievement of Exceptional Performance
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